FeelGoodBD - Return Policy
What is your return policy?
We accept returns within 7 days of delivery for products that are unused, undamaged, and in their original packaging.
Which items are non-returnable?
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Sale, clearance, or promotional items.
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Innerwear, accessories, and customized products.
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Items that show signs of use, damage, or wear & tear.
How do I return a product?
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Contact our customer support at [Insert Email/Phone] with your order details.
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Our team will approve the return if eligible.
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Send the product to our return address via your preferred courier service.
Who pays for the return shipping?
Customers are responsible for the return shipping cost, except for cases where the product is defective or incorrect.
How long does it take to process a return?
Once we receive and inspect the product, your refund or replacement will be processed within 5-7 business days.
Can I get a refund?
If your return is approved, you can receive a refund via:
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Original payment method (if applicable).
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Mobile wallet (bKash, Nagad, Rocket) within 7-10 business days.
Can I exchange a product instead of returning it?
Yes! We offer exchanges for size or color issues within 3 days, based on stock availability.
What happens if my return is rejected?
If your return does not meet our policy conditions, the item will be sent back to you.
How do I contact customer service for returns?
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Email: hello@feelgoodbd.biz
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Phone: +880-1757-896558
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Address: 13B/1B, Babor road, Mohammadpur, Dhaka
